![]() ![]() Their greetings were warm and genuine, not only to me, but to the all guests. Both were exceptionally accommodating and true professionals in their trade. The memorable experience was the Restaurant Staff: Elizelda and Roberto ! Elizelda appeared to be the manager, and Roberto is a server. Although could highly recommend the rooms certain aspects needed tweeking to upkeep Marriott standards. Also the patio will not look like the photos as they say for Covid it is bare bones. It looked like they had a party in one of their meeting rooms. Your temperature was taken at check in but only one person not all occupants. They did allow reserved pool time, but was told in advance the water would be very cold so we did not go guess they decided not to heat it. You stood in line and had your food choices given to you, but we did not have time. They did have a great idea for breakfast instead of a Covid grab and go bag like other hotels. The bathroom had no hook whatsoever to hang towels or bathrobe and there was just one hook on the front of the tiny closet. The king suite room was very clean and spacious and modern. Upon check in asked check in clerk what view and she replied, "The best." The room view was the white concrete canopy above the main entrance looking into the parking lot. Had it noted on reservation and also called twice to ask they said they did not like to pre book a room despite being a Marriott Envoy member. Specifically requested room with best view. Hotels near ITT Tech - Mount Prospect, IL.Hotels near University of Phoenix - Chicago Campus.Hotels near The Illinois Institute of Art - Schaumburg. ![]() Hotels near American InterContinental University Online.Hotels near Argosy University Schaumburg. ![]()
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